VCDPA Compliance
data rectification
You can use the link below to update your account data if it is not accurate.
data portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information
You can submit a request to let us know that you do not agree for your personal information to be collected or sold.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore .
Cancellation form
You can use this page to inform Rivera of your decision to cancel an online purchase, within the legal period of 14 calendar days from the receipt of the order.
The use of this form is not mandatory. You can also exercise your right of withdrawal by any other unequivocal statement sent to our customer service by email or by postal mail.
If the order has already been shipped, you can still exercise the right of withdrawal within the legal period. In that case, you must return the product to us once received, following the instructions we provide.
Information for processing the withdrawal:
Submitting this form generates an email acknowledgment. Please keep this email as proof of your communication.
You can also exercise your right of withdrawal by sending an unequivocal communication to info@eduardorivera.es or by postal mail to ELISA RIVERA, S.L.U., Avenida de Madrid, 13, 28750 San Agustín de Guadalix, Madrid.
Use of this form is not mandatory.